Privacy Policy

We collect information in two ways:

• Information you give us. When you submit our project inquiry form or email us, we receive the details you choose to share — typically your name, email address, company, and a description of your project, budget, and timeline.
• Technical information. Like most websites, our hosting provider may log basic technical data such as IP address, browser type, pages visited, and referring URLs for security and performance purposes.

We use the information you provide to:

• Respond to your inquiry and discuss a potential project.
• Prepare proposals, estimates, and agreements you request.
• Operate, secure, and improve this website.

We do not sell your personal information, and we do not use inquiry details for unrelated marketing.

This site does not currently use advertising cookies. If we add privacy-respecting analytics in the future, we will update this policy to describe what is collected and how to opt out.

To operate this site and respond to inquiries we may rely on service providers such as web hosting, email delivery, and form processing. These providers process information only on our behalf and under their own privacy commitments. Links to external websites (including our products VenueCore and ChairBack) are governed by those sites' own policies.

We keep inquiry information for as long as needed to respond and, where a project proceeds, for the duration of our working relationship and any period required by law or legitimate business record keeping. You may ask us to delete your inquiry information at any time.

You can request access to, correction of, or deletion of the personal information we hold about you by emailing hello@ecproductlab.com. Depending on where you live, you may have additional rights under applicable privacy laws.

This website is intended for businesses and adults. We do not knowingly collect information from children under 13.

We may update this policy from time to time. The effective date above reflects the latest revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

Questions about this policy can be sent to Ericsupply LLC at hello@ecproductlab.com.